Payment, Cancellation & Refund Policy

Candidates need to make the full payment to send across an interview request to interviewers. Interviewers may take between 48-72 hours to respond to an interview request. Candidates will be charged only when the interview is confirmed.

Candidates have the option of sending a request for a practice interview to four interviewers at once. The practice interview is confirmed with the interviewer that confirms first. We will temporarily block the maximum amount quoted by the interviewers you have selected until an interviewer confirms. Once the interviewer confirms, we will only charge the amount associated with that individual. The remainder amount will be refunded to your account within 7 working days.
So if you have selected 3 interviewers and their prices are, USD 60, USD 70, USD 80 respectively, we will block USD 80. Say the USD 60 interviewer locks in your interview first, we will charge you USD 60 and refund the USD 20 to your account.

In case your interview is not confirmed with any of your select interviewers, Notch will refund the full amount within 7 working days.